New York regulations

Title 9 Part 171

Executive Department

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27 sections3 source-only entries

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9 NYCRR 171-1.1 - Introduction

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In recognition of the fact that juveniles residing in Division for Youth facilities have certain basic rights which are not lost or made negotiable by the fact of their institutionalization, the division herein commences listing specific inalienable rights applicable to all children in our care.

9 NYCRR 171-1.2 - Resident dress

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(a)Except as provided in this Part, residents may wear clothing of their choice and jewelry unless the division has instituted uniform resident dress requirements.
(b)In addition to subdivision (a) of this section, resident clothing and jewelry may be restricted to preserve the safety, security or good order of the facility or the health of any individual.
(c)Clothing issued by the division shall be available to those residents lacking personal clothing.
(d)Residents shall maintain all personal and issued clothing in a clean condition. Residents may be prohibited from wearing clothing which is not maintained in a clean condition or which is not in good repair.
(e)The division shall provide residents with reasonable means of cleaning clothing.

9 NYCRR 171-1.3 - Resident grooming

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(a)Consistent with the provisions of this Part, residents may wear their hair, and facial hair, as they choose.
(b)The length and style of residents' hair and facial hair may be restricted where such restrictions are necessary to preserve the safety, security or good order of the facility or the health of any individual.
(c)Residents may be required to observe reasonable precautions with respect to hair or facial hair in the interest of health and safety.
(d)Where the involuntary removal of a resident's hair or facial hair is determined advisable to preserve safety, security or good order of the facility or the health of any individual, the facility director shall make a written request to the deputy director for residential services, with a copy to the director of ombudsmen, stating the reasons necessitating such removal, and shall not proceed until written approval of such action is received.

9 NYCRR 171-1.4 - Religion

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(a)Policy.
(1)Residents have an unrestricted right to hold any religious belief.
(2)Consistent with regulations applicable to the division, residents are entitled to exercise their customary religious beliefs in any manner that does not constitute a threat to the safety, security or good order of a facility or the health of any individual.
(3)No person shall be permitted to proselytize or to seek to convert any resident, nor shall any resident be compelled to exercise or dissuaded from exercising any religious belief.
(4)Equal status and protection shall be afforded all residents in the exercise of religious beliefs, except when such exercise would result in facility expenditures which are unreasonable or disproportionate to those extended to other residents for similar purposes.
(b)Congregate religious activities.
(1)Consistent with the requirements of paragraph (a)(2) of this section, all residents shall be permitted to congregate for the purpose of religious worship and other religious activities.
(2)Each facility shall provide all residents access to an appropriate area for congregate religious worship and other religious activities. This area shall be made available to residents in accordance with the tenets of religion, at times not unduly disruptive of facility routine.
(c)Religious advisors.
(1)As used in this Part, the term religious advisor shall mean a person other than a resident whose ecclesiastical credentials have been verified by the facility director.
(2)Religious advisors shall be permitted to conduct congregate religious activities at least once per week at a time approved by the facility director.
(3)Consistent with the requirements of paragraph (a)(2) of this section, residents shall be permitted confidential consultation with religious advisors at times not unduly disruptive of facility routine.
(d)Celebration of religious holidays or festivals.

Consistent with the requirements of paragraph (a)(2) of this section, residents shall be permitted to celebrate religious holidays or festivals on an individual or congregate basis.

(e)Supervision of residents exercising religious beliefs.

Each facility shall maintain supervision of youth during the exercise of religious beliefs.

(f)Religious dietary laws.

Residents are entitled to observe religious dietary laws established by their religion. Each facility shall, to the extent reasonably practicable, provide residents with food items sufficient to meet such religious dietary laws. Where substitutions to food items are made due to religious dietary laws, the facility director shall meet the nutritional needs of the youth.

(g)Change of religion.

A resident who is under the age of 18 years shall be permitted to change his or her religious affiliation only upon consent of the resident's parent or legal guardian, and pursuant to written application made to the appropriate religious authority. Residents who are 18 years of age or older shall not be required to obtain parental consent to change religion, unless such consent is deemed necessary by the appropriate religious authority receiving the resident's written application. The division shall consider alternative means of addressing cases where parental consent is needed and a parent or legal guardian is unavailable.

(h)Religious articles and attire.

Subject to paragraph (a)(2) of this section, residents may wear religious articles or religious attire.

(i)Recognition of a religious group or organization.
(1)Resident requests to exercise the beliefs of religious groups or organizations not generally well known shall be made to the facility director.
(2)In determining requests made pursuant to paragraph (1) of this subdivision, the facility director shall consider the following factors among others as indicating a religious foundation for the belief:
(i)whether there is substantial literature supporting the belief as related to religious principle;
(ii)whether there is formal, organized worship by a recognizable and cohesive group sharing the belief;
(iii)whether there is an ecclesiastical body responsible for maintenance and dissemination of doctrine, instruction of representatives or organization of congregations;
(iv)whether there is an informal association of persons who share common ethical, moral or intellectual views supporting the belief; and
(v)whether the belief is deeply and sincerely held by the resident.
(3)In determining requests made pursuant to paragraph (1) of this subdivision, residents shall be permitted to present evidence to the facility director indicating a religious foundation for the belief.
(4)The procedures outlined in subdivision (k) of this section shall apply when the facility director denies a resident request made pursuant to paragraph (1) of this subdivision.
(j)Limitations on the exercise of religious beliefs.

Any determination made by the facility director to limit the exercise of the religious beliefs of any resident shall be made in writing and shall state the specific facts and reasons underlying such determination. A copy of this determination shall be given to the resident and appropriate staff.

(k)Appeal of facility director's decision.

A resident may appeal a facility director's decision relating to any issue involving religious practice to the director of the Division for Youth or the director's designee.

9 NYCRR 171-1.5 - Posting of rules and regulations

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Each facility shall post in each living area all State and facility rules and regulations which the facility intends to enforce against (or on behalf of) any student.

9 NYCRR 171-1.6 - Searches

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Whenever possible, a student's physical presence must be obtained to search his or her room, locker, and/or possessions. Whenever it is impossible to obtain the physical presence of the student, the facility shall notify him or her in writing as soon as possible thereafter:

(a)that a search has been made; and
(b)of any article taken.

9 NYCRR 171-1.7 - Visitors

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A resident has a right to receive any and all authorized visitors at the times fixed for visits; however, a facility may exclude a resident's authorized visitor under the age of 18 who is not accompanied by the resident's parents, guardian, or by other suitable person. The ombudsman and residents' legal counsel or law guardian shall have unrestricted access to the residents. The facility director has the right to limit the number of visitors and area of visitation in the best interest of the facility residents.

Authorized visitor shall mean those visitors whose names are included on a list of visitors, which list shall be developed cooperatively by the facility, the resident, and the resident's parent or guardian, at the point of intake/time of admission to the facility. Such list of visitors may be amended at any time during the resident's placement in an OCFS facility with the agreement of the facility director and the resident's parent or guardian.

All residents shall receive a copy of the visitation policy of the facility.

9 NYCRR 171-1.8 - Pursuit of runaways

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It is the responsibility of the staff to return runaways to the facility. Residents of the facility can assist staff in this endeavor where it is felt that the presence of a fellow student would assist in talking an escapee to return voluntarily provided that:

(a)Students are accompanied by a staff member at all times.
(b)Students never use force at any time to return the runaway.
(c)Students will not assume staff responsibilities such as pursuing, locating or apprehending escapees.

9 NYCRR 171-1.9 - Youth leadership academy

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The provisions of this Part shall apply to the youth leadership academy program, except where these provisions are inconsistent with youth leadership academy program objectives. However, the participants in the youth leadership academy program shall be afforded appropriate religious participation and access to mail, visitation and telephones.

9 NYCRR 171-2.1 - Purpose

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This Subpart contains and describes the policies and procedures governing correspondence to and from residents of facilities operated by the Office of Children and Family Services (OCFS), with the exception of resident privileged mail which is governed by Subpart 171-3 of this Part.

9 NYCRR 171-2.2 - In general

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(a)Residents of all facilities operated by the OCFS, including community-based facilities, are permitted to correspond with persons or organizations, subject to the limitations necessary to maintain facility order and control. Incoming mail shall be inspected and outgoing mail may be inspected for contraband. When based on legitimate facility interests of order and security, mail may be read, censored or rejected. Resident mail may not be read, censored or rejected except as provided herein. Youth are notified in writing when incoming or outgoing mail is withheld in part or in full. Notification of the resident may be delayed when such notification would interfere with an ongoing investigation of circumstances that impact the security and good order of the facility.
(b)Limitations may be placed upon a resident’s ability to receive or send mail with the approval of the facility director in consultation with resident's parent or guardian. This limitation on the receipt and sending of mail may be imposed only when the security and good order of an OCFS facility is at stake. The reasons for the imposed limitation must be documented and placed in the resident’s file.
(c)Correspondents are personally responsible for the contents of their mail. Violations of regulations governing resident correspondence will be considered a serious offense which may result in a disciplinary proceeding and/or the suspension of correspondence privileges for a specified period of time. The sending of obscene, threatening or fraudulent materials through the mail may constitute a crime under Federal and/or State law. As such, criminal prosecution may result.
(d)The facility director shall have the overall responsibility for the administration of the correspondence program, consistent with the provisions of this regulation, at the facility.

9 NYCRR 171-2.3 - Definitions

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(a)Incoming mail.

Correspondence mailed to an OCFS resident and received at the facility.

(b)Outgoing mail.

Correspondence sent by an OCFS resident to individuals outside of the facility.

(c)Inspection.

Screening of incoming or outgoing mail that does not include reading the contents.

(d)Immediate family member.

The mother, father, sister, brother, grandparent, spouse or child of the resident.

9 NYCRR 171-2.4 - Incoming mail

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(a)With the exceptions provided for in this regulation, all correspondence is to be given to residents within 24 hours of being received at the facility, excluding weekends and holidays.
(b)All incoming mail at facilities will be screened in a central area, as designated by the facility director.

Incoming mail will not be forwarded to housing units, prior to inspection.

(c)Incoming mail will be screened by staff, who will inspect the contents, issue receipts for cash/money orders, and remove contraband before forwarding mail to the resident. Any cash/money orders received shall be forwarded to the facility business office in accord with facility procedures. All incoming mail will be logged in the facility resident correspondence log.
(d)The facility director may authorize the reading of a resident's incoming mail when the director reasonably suspects that to issue the incoming mail to the resident would jeopardize the security and good order of the facility. The resident shall be informed in writing when incoming mail is read. Such notification of the resident may be delayed when the notification would interfere with an ongoing investigation of circumstances that impact the security and good order of the facility.
(e)OCFS residents are permitted to receive incoming mail except from the following:
(1)persons in correctional facilities or jails;
(2)persons under parole supervision;
(3)other persons in OCFS custody, including residents in other units or cottages in the same facility or on the same grounds, or youth in aftercare or day placement programs;
(4)persons in the custody of any other agency or jurisdiction due to alleged criminal behavior, adjudicated juvenile delinquency, or juvenile offender status.
(5)The facility director may waive these restrictions in the case of an immediate family member, or person who has demonstrated a parental or sibling relationship with the resident, if it is determined that a waiver is in the best interest of the resident.
(f)Incoming mail must contain a return address including the first and last name of the sender. If this information is missing, the mail shall be confiscated and handled in accordance with the facility contraband procedures. The resident shall be notified in writing of action taken.
(g)Incoming mail from prohibited persons shall be returned to the sender if there is a return address or a known address. If the address cannot reasonably be determined, the mail shall be confiscated and handled in accordance with the facility's contraband procedures. The resident shall be notified in writing of the action taken.
(h)Incoming mail containing items considered to be contraband shall be confiscated and handled in accordance with the facility’s contraband procedures. The resident shall be notified in writing of action taken. Notification of the resident may be delayed when such notification would interfere with an ongoing investigation of circumstances that impact the security and good order of the facility.
(i)Staff are prohibited from receiving correspondence for a resident (inside or outside the facility) unless it is an official part of their duties.

9 NYCRR 171-2.5 - Outgoing mail

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(a)Residents are prohibited from sending correspondence to the following:
(1)persons in a correctional facility;
(2)persons under parole supervision;
(3)other persons in OCFS custody, including residents in other units or cottages in the same facility or on the same grounds or youth in aftercare or day placement programs;
(4)persons in the custody of any other agency or jurisdiction due to alleged criminal behavior, adjudicated juvenile delinquency status offenses or juvenile offender status; and
(5)the facility director may waive these restrictions in the case of an immediate family member, or person who has demonstrated a parental or sibling relationship with the resident, if it is determined that a waiver is in the best interest of the resident.
(b)Outgoing mail from residents to prohibited persons shall be confiscated and handled in accordance with the facility’s contraband procedures. The resident shall be notified in writing of this action. Notification of the resident may be delayed when such notification would interfere with an ongoing investigation of circumstances that impact the security and good order of the facility.
(c)All outgoing mail shall be recorded in the facility resident correspondence log.
(d)Outgoing correspondence shall be held no more than 24 hours, excluding weekends and holidays.
(e)Outgoing resident mail must contain a return name (first name and last initial are required), facility name, address and ZIP code.
(f)Outgoing mail containing contraband shall be handled in accordance with the facility's contraband procedures. The resident shall be notified in writing of action taken.
(g)Staff are prohibited from mailing resident correspondence from outside the facility unless officially authorized to do so.
(h)Residents have the right to mail two letters per week at State expense. The facility shall make writing materials available and pay for first class postage only and shall not be responsible for mail which requires special handling charges such as certified mail or express mail. Additional postage, at State expense, may be authorized consistent with the provisions of the youth development system stage criteria. Mail privileges shall not accumulate from week to week.
(i)Residents have the right to send unlimited additional mail at their own expense. This mail must adhere to the same guidelines as mail sent at State expense.
(j)Residents may order items through the mail only with the prior approval of the facility director or designee.
(k)The facility director may authorize the reading of a resident's outgoing mail when the director reasonably suspects that the outgoing mail would jeopardize the security and good order of the facility. The resident shall be informed in writing when outgoing mail is read. Such notification may be delayed when the notification would interfere with an ongoing investigation of circumstances that impact the security and good order of the facility.

9 NYCRR 171-2.6 - Negative correspondence

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(a)If, for good cause, the facility director determines that correspondence between a resident and another person or entity is having a negative influence on the proper rehabilitation of the resident and/or is otherwise detrimental to the safety, security or good order of the facility, the facility director may place this person/entity on the resident' s negative correspondence list. The resident shall be notified in writing and may request removal of the person/entity from the list in accordance with subdivision (e) of this section and appeal any denial of the request in accordance with Subpart 171-5.
(b)The negative correspondence list shall contain the name of any person or entity that has indicated, in any manner, that further correspondence from a resident is not desired.
(c)No resident shall be permitted to correspond with any person/entity that is on the resident's negative correspondence list. Continued efforts to do so may result in disciplinary action.
(d)Correspondence received from persons/entities who are on a resident's negative correspondence list, will be handled under the applicable provisions of section 171-2.4 of this Subpart.
(e)Residents may request that persons/entities be removed from the negative correspondence list by writing to the facility director. The facility director will respond with a written decision, within 30 days of receipt of the resident's request.
(f)Negative correspondence lists shall be maintained with the appropriate facility mail log, and shall be accessible to staff inspecting mail.

9 NYCRR 171-2.7 - [Repealed]

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9 NYCRR 171-3.1 - Purpose

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This Subpart contains and describes the procedure governing privileged mail sent and received by residents of OCFS facilities.

9 NYCRR 171-3.2 - In general

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(a)It is the policy of the OCFS to permit facility residents to correspond with certain persons/entities, as listed below, in a confidential manner.
(b)Accordingly, procedures are to be developed, at all facilities, to ensure the confidentiality of privileged correspondence while maintaining the effective, safe and secure operation of the facility.
(c)Local procedures are to be consistent with the provisions of this regulation.
(d)Unless otherwise covered in this regulation, all other resident correspondence will be covered by the provisions of Subpart 171-2 of this Part.

9 NYCRR 171-3.3 - Definitions

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9 NYCRR 171-3.4 - Incoming privileged mail

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Incoming privileged mail shall be handled as follows:

(a)All privileged mail will be screened and recorded centrally but will not be opened.
(b)Incoming privileged mail must be contained in a sealed envelope bearing the official printed return address of the sender.
(1)The official return address must contain either the name and title or office of the sender, the number, street, city, and ZIP code.
(2)Incoming mail purporting to be privileged, but not containing an official printed return address will be returned to the sender.
(3)If there is no return address on the correspondence, the mail will be confiscated and forwarded to the facility director.
(i)The facility director will make a reasonable attempt to identify the sender. If the sender is identified, the mail will be returned to the sender.
(ii)If the sender cannot be identified the mail will be handled in accord with facility contraband procedures.
(c)Privileged mail will be forwarded unopened to the resident's housing unit where staff will open and inspect the contents in the resident's presence.
(d)Housing unit staff will make an entry in the housing unit log recording the name of resident, time issued and the name of the sender.

9 NYCRR 171-3.5 - Outgoing privileged mail

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Outgoing privileged mail will be handled in accord with the provisions of Subpart 171-2 of this Part, except as follows:

(a)Outgoing privileged mail may be sealed by the resident.
(b)The provisions for reading and/or confiscating outgoing resident privileged mail will be the same as outlined in section 171-3.4 of this Part.

9 NYCRR 171-3.6 - Inspection/confiscation of privileged mail

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(a)If the facility director (or his/her designee) has reason to suspect that an item of incoming privileged correspondence contains material which could jeopardize the safe and secure operation of the facility, the facility director (or his/her designee) will personally inspect or read it.
(b)If a determination is made that to issue the correspondence to the resident would jeopardize the safe and secure operation of the facility or would not be in the best interest of the resident or the facility, the mail will be confiscated and retained as evidence.
(c)If the mail contains illegal material the facility director will notify the local police authorities and the deputy commissioner for rehabilitative services as soon as possible.
(d)If the facility director (or his/her designee) determines that it is appropriate for the resident to receive the correspondence, the mail will be delivered to the resident's housing unit and normal procedures followed.
(e)An explanation for review of a resident privileged mail must be documented and placed in the resident's file. In addition, if the privileged mail is confiscated, the resident will be notified.

9 NYCRR 171-4.1 - Purpose

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This Subpart contains and describes the policies and procedures governing resident telephone use to residents of facilities operated by the Office of Children and Family Services (OCFS).

9 NYCRR 171-4.2 - In general

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(a)The OCFS recognizes the value of telephone calls to enable residents to maintain contact with immediate family members, legal guardian, foster parent, person who has demonstrated a parental or sibling relationship with the resident, an authorized telephone contact, legal representative, custodian/guardian of a child of the resident, and the office of the ombudsman. For the purposes of this Subpart, an immediate family member is the mother, father, sister, brother, grandparent, spouse or child of the resident.

Authorized telephone contact shall mean those persons whose names are included on a list of telephone contacts, which list shall be developed cooperatively by the facility, the resident, and the resident's parent or guardian, at the point of intake/time of admission to the facility. Such list of telephone contacts may be amended at any time during the resident's placement in an OCFS facility with the agreement of the facility director, and the resident's parent or guardian.

(b)This regulation is intended to establish the procedures for telephone use, while maintaining the safety and security of the facility, facility staff and residents.
(c)Residents shall be informed that any call, except those to or from a legal representative or the office of the ombudsman, may be monitored by the facility.

9 NYCRR 171-4.3 - Procedures

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(a)Consistent with the provisions of this regulation, facility-specific procedures shall be developed on the use of that facility's phone system. This shall include a listing of individuals approved to call or receive calls from a resident. These listings will be provided to appropriate staff.
(b)Each facility director shall block 800/900 lines and similar services through the telephone company.

9 NYCRR 171-4.4 - Incoming calls

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(a)Permitted calls.

Residents are permitted to receive calls, during reasonable timeframes and in the manner designated by the facility director in accord with the following limitations:

(1)residents may only receive calls from immediate family, a legal guardian, foster parent or person who has demonstrated a parental or sibling relationship with the resident, the resident's legal representative, custodian/guardian of a child of the resident, an authorized telephone contact, and the ombudsman office;
(2)specific timeframes shall be developed for residents to receive incoming calls. These timeframes shall be scheduled so as not to conflict with facility programming. A minimum of two and a maximum of three hours per day will be allotted for this purpose;
(3)all incoming calls will be taken, verified and logged by staff before transferring the call to the resident;
(4)all incoming calls shall be limited to a maximum of 10 minutes except that supervising staff may permit longer calls when the resident is talking to his/her legal representative or ombudsman office; and
(5)a resident shall be permitted to receive one call per day, subject to the capacity of the facility's telephonic equipment, in addition to calls from a legal representative and/or ombudsman office.
(b)Prohibited calls.

Residents are not permitted to receive calls from the following:

(1)persons in correctional facilities/jails;
(2)persons under parole supervision;
(3)persons in OCFS custody, including residents in other units or cottages in the same facility or on the same grounds, or youth in day placement, or aftercare programs; and
(4)persons in custody of any other agency or jurisdiction due to alleged criminal behavior, adjudicated juvenile delinquency, status offense or juvenile offender status.
(c)Waivers.

The facility director may waive these restrictions, in the case of an immediate family member or person who has demonstrated a parental or sibling relationship with the resident, if it is determined that a waiver is in the best interest of the resident.

9 NYCRR 171-4.5 - Outgoing calls

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Dates and status
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Executive Department
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Jul 31, 2022
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July 29, 2026/Vol. XLVIII, Issue 30 (2026-07-29)
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9 NYCRR 171-4.6 - Suspension of privileges

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The facility director may suspend, for a specific period or indefinitely, a resident's telephone privileges, with one or more specified persons, if, in the judgment of the director, the resident has violated any of the procedures outlined in this regulation, is in violation of any major rule as it applies to the use of telephones, or further communication with specified individual(s) is deemed not to be in the best interest of the resident.

9 NYCRR 171-5.1 - Appeal process

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Executive Department
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Jul 31, 2022
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(a)The resident may first appeal directly to the facility director any of the following:
(1)the facility's decision to exclude or remove a person from the authorized visitors list under section 171-1.7;
(2)the facility director's decision to limit ongoing or outgoing mail, including blanket exclusions (e.g., negative correspondence list), individual pieces refused, returned, or waivers to permit correspondence between immediate family in custody or under parole supervision under subpart 171-2; and
(3)the facility's decision to exclude or remove a person from the authorized telephone contact list under subpart 171-4.
(b)The resident may then appeal the facility director's decision in writing to the deputy commissioner of juvenile justice and opportunities for youth, within 15 days of the date of facility director's decision.

9 NYCRR 171-5.6 - Suspension of privileges

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Dates and status
Compiling agency
Executive Department
Text status
Source receipt
Compiled text through
Jul 31, 2022
Register checked through
July 29, 2026/Vol. XLVIII, Issue 30 (2026-07-29)
Activity status
No later Register activity identified in this check.
Source snapshot
Jun 6, 2026

The facility director may suspend, for a specific period or indefinitely, a resident's telephone privileges, with one or more specified persons, if, in the judgment of the director, the resident has violated any of the procedures outlined in this regulation, is in violation of any major rule as it applies to the use of telephones, or further communication with specified individual(s) is deemed not to be in the best interest of the resident.

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