Legal
Privacy Policy
Effective date: April 19, 2026
Last updated: June 15, 2026
This Privacy Policy and our Terms of Service are written in plain language for clarity. They are legally binding documents. If you do not agree, please do not use LawEngine.
Short Version
- We collect what we need to run LawEngine. That includes account information, technical and usage data, legal research inputs, uploaded documents, outputs, audit receipts, hashes, and related metadata.
- We use that information to provide and improve the Service. We use it to authenticate users, run searches and verification, audit results, prevent abuse, debug issues, improve coverage and reliability, measure product behavior, process payments, communicate with users, and operate the business.
- User-submitted legal content is not used to train LawEngine models. We also do not sell submitted legal content.
- Marketing tools should not receive legal work product. We do not intentionally send raw legal queries, uploaded files, extracted text, legal answers, citations, quote receipts, or full verification/search responses to marketing or advertising tools.
- Only submit sensitive material if you are authorized to share it with LawEngine. This includes confidential, privileged, client-identifying, health, trade secret, or other sensitive material.
- You can request access, correction, or deletion. Email support@lawengine.ai.
1. Who We Are
This Privacy Policy explains how Law Engine Inc. ("Company," "we," "us," or "our"), collects, uses, shares, and protects information in connection with LawEngine (the "Service"), accessible at lawengine.ai.
Questions about this policy or your data can be directed to support@lawengine.ai.
2. Information We Collect
2.1 Account and Contact Information
When you create an account or contact us, we may collect:
- name;
- email address;
- authentication, account, plan, and access status;
- firm, organization, or role information you choose to provide;
- support messages and other communications you send us.
2.2 Product Content
LawEngine is a legal research and citation-verification product. To provide the Service, we may collect and process:
- legal research questions and prompts;
- citations, quotations, excerpts, and legal text submitted for verification;
- uploaded documents and extracted text;
- generated answers, verification results, audit artifacts, receipts, hashes, and source-match metadata;
- request, response, status, error, and timing metadata related to product use.
We treat this category as sensitive product content. Do not submit confidential, privileged, client-identifying, health, trade secret, or other sensitive material unless you are authorized to share it with LawEngine for the purposes described in this policy and our Terms of Service.
2.3 Usage and Technical Information
When you use the Service, we may collect:
- timestamps, routes, feature names, and event counts;
- browser, device, operating-system, and user-agent information;
- session, authentication, consent, and security identifiers;
- hashed, truncated, or otherwise limited network identifiers where appropriate;
- referrer, campaign, landing-page, UTM, and attribution information;
- success/failure states, generic error codes, latency buckets, file type and size buckets, rate-limit events, and similar operational metadata.
2.4 Payment Information
If you purchase a paid plan or start checkout, we may collect plan, subscription, checkout, invoice, receipt, tax, customer-portal, and payment-status information. We do not collect full payment-card numbers directly. Payment-card information is handled by our payment processor.
2.5 Marketing and Public-Page Information
On public, marketing, acquisition, pricing, sign-in, sign-up, and similar non-legal-input pages, we may collect page views, route changes, referrers, campaign information, organization-level visitor signals where available, button clicks, signup attempts, checkout events, and related attribution information.
3. How We Use Information
We use information to:
- provide, operate, and personalize the Service;
- authenticate accounts and manage access, tiers, subscriptions, trials, campaigns, and manual grants;
- process legal research, citation verification, document upload, audit, and source-match requests;
- retain audit artifacts needed to confirm what was submitted, checked, and returned;
- prevent, detect, and investigate abuse, scraping, fraud, security incidents, and misuse;
- debug issues, improve coverage, evaluate accuracy, and develop features;
- measure conversion and product behavior, including signup-to-first-search and first-search-to-repeat-use or checkout paths;
- process payments, subscriptions, invoices, receipts, taxes, cancellations, and customer-portal requests;
- communicate with you about your account, transactions, support requests, product updates, and policy changes;
- comply with legal obligations and protect our rights, users, and the public.
User-submitted legal content is not used to train LawEngine models.
4. Cookies, Analytics, and Tracking
We use cookies, pixels, scripts, local/session storage, and similar technologies to run the Service, keep users signed in, secure the product, remember consent choices, measure usage, understand acquisition, and process payments.
We separate marketing measurement from legal-input product activity:
- Marketing and acquisition pages may use analytics, attribution, advertising, visitor-identification, consent, CRM, and marketing follow-up tools.
- Legal-input product routes use product, audit, security, and operational logging. We do not intentionally send raw legal queries, uploaded documents, extracted text, legal answers, citations, quote receipts, or full verification/search responses to marketing or advertising tools.
5. How We Share Information
We do not sell submitted legal content. We share information only as described below.
5.1 Service Providers
We use service providers to operate LawEngine. Depending on the feature, these providers may include:
- authentication and account-management providers;
- hosting, network, security, database, storage, and backup providers;
- model/API and legal-domain processing providers used to provide product functionality;
- payment processors for checkout, subscriptions, billing, receipts, tax, and customer-portal workflows;
- product analytics and operational measurement providers;
- consent management, marketing attribution, advertising, visitor-identification, CRM, and customer-communication providers on public or acquisition surfaces;
- support, email, business-operations, legal, accounting, and professional-service providers.
Some product providers may receive user-submitted legal content, uploaded files, extracted text, retrieved legal source text, outputs, or related metadata when needed to provide, secure, audit, debug, support, or improve the Service. Marketing and acquisition tools should not receive raw legal research content, uploaded files, extracted text, legal answers, citations, quote receipts, or full verification/search responses.
5.2 Legal Process and Safety
We may disclose information if required by law, subpoena, court order, regulator request, or other valid legal process, or if we believe disclosure is necessary to protect LawEngine, our users, our rights, or the public. Where legally permitted and practical, we will try to notify affected users of legal demands involving their account.
5.3 Corporate Transactions
If we are involved in a merger, acquisition, financing, reorganization, asset sale, or similar transaction, information may be transferred as part of that transaction, subject to this policy or any replacement policy disclosed as part of the transaction.
5.4 With Your Consent
We may share information in other ways with your specific consent.
6. Retention and Deletion
We retain information for as long as reasonably needed to provide, secure, audit, debug, support, improve, and operate the Service, comply with law, resolve disputes, enforce agreements, prevent abuse, and protect service integrity.
Because LawEngine includes citation verification, source matching, and audit features, product inputs, outputs, uploaded documents, extracted text, receipts, hashes, results, and related metadata may be retained for an extended period unless deleted under a later policy or verified deletion request.
You may request deletion at any time by emailing support@lawengine.ai from the email address associated with your account. We will handle verified requests promptly, subject to legal, security, backup, audit, abuse-prevention, service-integrity, and dispute-resolution limits. Deidentified, aggregated, security, billing, and audit records may remain where permitted by law.
7. Security
We use commercially reasonable safeguards designed to protect information, including encryption in transit, access controls, authentication controls, network and security controls, restricted administrative access, backups, hashed or truncated identifiers where appropriate, access records, monitoring, and vendor security commitments.
Access to raw user legal content is limited to people and systems that need it to operate, support, secure, audit, debug, or improve the Service.
No internet service is perfectly secure. If we become aware of a security incident that affects your personal information, we will notify you consistent with applicable law.
8. Your Choices and Rights
Depending on where you live, you may have rights to:
- access information we hold about you;
- correct inaccurate information;
- delete information;
- receive information in a portable format;
- object to or restrict certain processing;
- opt out of certain marketing, advertising, or sharing activities.
To make a request, email support@lawengine.ai with the account email address you want to act on. We will respond within thirty (30) days, or sooner if the law requires. If we cannot fulfill a request, we will explain why.
9. Children
LawEngine is not directed at children under 18 and is not intended for use by minors. We do not knowingly collect personal information from anyone under 18. If you believe we have collected information from a minor, email support@lawengine.ai and we will delete it where required by law.
10. International Users
The Service is operated from the United States. If you use the Service from outside the United States, your information may be transferred to, stored in, and processed in the United States or in other locations where our service providers operate. Privacy laws in those locations may differ from those in your home country.
11. California Privacy Notice
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, may give you additional rights, including rights to know, access, delete, correct, and opt out of certain sale or sharing of personal information.
We do not sell submitted legal content for money. On public and acquisition pages, we may use or share identifiers, device and browser information, referral or campaign data, and public-page activity with analytics, advertising, attribution, visitor-identification, and marketing providers. To exercise a California privacy right, including an opt-out request, email support@lawengine.ai.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will provide at least thirty (30) days' advance notice by email to the address associated with your account and, where practical, through the Service itself.
Your continued use of the Service after the effective date of an update means you accept the updated policy. If you do not agree to an update, stop using the Service before the effective date.
13. Contact
Questions about this policy, data requests, or anything privacy-related:
- Law Engine Inc.
- Attn: CEO, Law Engine Inc.
- 1200 North Ashland Ave, Suite 500 PMB# 16860179
- Chicago, IL 60622, USA
- support@lawengine.ai
We read what you send us.
Also see Terms of Service.