Facility grievance policies and procedures
Compiled text through Mar 31, 2022
Register checked through Jul 29, 2026
No later Register activity identified in this check.
Dates and status
- Compiling agency
- Executive Department
- Text status
- Source receipt
- Compiled text through
- Mar 31, 2022
- Register checked through
- July 29, 2026/Vol. XLVIII, Issue 30 (2026-07-29)
- Activity status
- No later Register activity identified in this check.
- Source snapshot
- Jun 6, 2026
OCFS shall develop written policies and procedures pursuant to this Part which shall include, but not be limited to:
(a)a detailed description of the grievance program operations including steps, timelines, investigative processes, and available appeal procedures;
(b)staff responsibilities and functions relative to the grievance program;
(c)procedures to provide grievance program accessibility to residents;
(d)a statement regarding safeguards for residents against reprisals for having filed a grievance;
(e)procedures for orientation to the grievance program for all facility staff and residents; and
(f)procedures for corrective action to be taken when a grievance is found to have merit.