Policy
Compiled text through Mar 31, 2022
Register checked through Jul 29, 2026
No later Register activity identified in this check.
Dates and status
- Compiling agency
- Executive Department
- Text status
- Source receipt
- Compiled text through
- Mar 31, 2022
- Register checked through
- July 29, 2026/Vol. XLVIII, Issue 30 (2026-07-29)
- Activity status
- No later Register activity identified in this check.
- Source snapshot
- Jun 6, 2026
(a)In order to provide an effective and impartial procedure for the timely resolution of resident complaints, the Office of Children and Family Services (OCFS) shall establish, implement and maintain a formal resident grievance program at each secure facility. Residents shall be afforded the opportunity to resolve their complaints in an informal manner.
(b)Consistent with the requirements of this Part, OCFS shall develop written policies and procedures that govern the grievance program at each secure facility. These policies and procedures shall be reviewed annually and updated as needed.