Facility program requirements
Compiled text through Mar 31, 2022
Register checked through Jul 29, 2026
Later Register activity found — review the notice before relying on the compiled text.
Dates and status
- Compiling agency
- Executive Department
- Text status
- Source receipt
- Compiled text through
- Mar 31, 2022
- Register checked through
- July 29, 2026/Vol. XLVIII, Issue 30 (2026-07-29)
- Activity status
- Later Register activity found — review the notice before relying on the compiled text.
- Latest notice
- TDA-21-22-00004-P · Proposed rule · May 25, 2022
- Source snapshot
- Jun 6, 2026
(a)Any inmate incarcerated in a local correctional facility shall be provided access to the facility's grievance program.
(b)Instructions for filing a grievance shall be included in the facility rules and information as required by section 7002.9(a)(15) of this Title.
(c)Each inmate at any facility shall be advised in writing as to the availability of grievance forms upon admission.
(d)Facility staff shall make forms readily available so that an inmate may file a grievance. An inmate must file a grievance within five days of the date of the act or occurrence giving rise to the grievance.
(e)The chief administrative officer of each local correctional facility shall designate a staff member(s) to act as grievance coordinator(s).
(f)The chief administrative officer or his designee shall ensure that each grievance is investigated to the fullest extent necessary by an impartial person who was not personally involved in the circumstances giving rise to the grievance; provided, however, that a grievance that is too vague to understand or fails to set forth supporting evidence or information may be returned to the inmate. Failure to supply sufficient information or evidence within two days shall be cause to deny the grievance.
(g)At a minimum, each investigation of an inmate grievance shall include gathering and assessing the following information:
(1)a description of the facts and issues underlying the circumstances of the grievance;
(2)summaries of all interviews held with the grievant and with all parties involved in the grievance;
(3)copies of pertinent documents; and
(4)any additional relevant information.
(h)Grievances regarding dispositions or sanctions from disciplinary hearings, administrative segregation housing decisions, issues that are outside the authority of the chief administrative officer to control, or complaints pertaining to an inmate other than the inmate actually filing the grievance are not grievable and may be returned to the inmate by the grievance coordinator. Such grievances may not be appealed to the chief administrative officer or the Citizens’ Policy and Complaint Review Council.
(i)Within five business days of the receipt of a grievance, the grievance coordinator shall issue a written determination. Such determination shall specify the facts and reasons underlying the coordinator's determination. A copy of such determination shall be provided to the grievant.
(j)Within two business days after receipt of the grievance coordinator's written determination, the grievant may appeal to the chief administrative officer or his designee.
(k)Within five business days after receipt of a grievance appeal, the chief administrative officer shall issue a determination on the grievance appeal and provide a copy of such determination to the grievant.
(l)If the chief administrative officer finds merit in a grievance, he/she shall direct in writing that appropriate remedies or meaningful relief be provided to the grievant and for all others similarly situated.