Authorized sports bettor complaints
Compiled text through Nov 15, 2021
Register checked through Jul 29, 2026
Later Register activity found — review the notice before relying on the compiled text.
Dates and status
- Compiling agency
- Executive Department
- Text status
- Source receipt
- Compiled text through
- Nov 15, 2021
- Register checked through
- July 29, 2026/Vol. XLVIII, Issue 30 (2026-07-29)
- Activity status
- Later Register activity found — review the notice before relying on the compiled text.
- Latest notice
- SGC-35-21-00010-A · Adopted rule · Nov 24, 2021
- Source snapshot
- Jun 6, 2026
(a)Incorporation.
The provisions of section 5329.23 of this Title are incorporated herein and shall apply also to each skin.
(b)Additional requirements.
In addition, as required by Racing, Pari-Mutuel Wagering and Breeding Law section 1367(5):
(1)a skin shall develop procedures, a link to which shall be prominently displayed on the main page of such skin’s platform, for the filing of a complaint by an authorized sports bettor against a mobile sports wagering licensee;
(2)a skin shall acknowledge receipt to the complainant within 48 hours of receipt;
(3)a skin shall provide the complainant a complete response within 10 business days; and
(4)a complainant who believes the complaint has not been resolved satisfactorily may file a complaint with the commission, which shall have the discretion to intervene in the resolution of the complaint and to take action against a licensee in the event the commission concludes that such licensee violated a law, including regulation.