The decision
Compiled text through Jan 15, 2026
Register checked through Jul 29, 2026
No later Register activity identified in this check.
Dates and status
- Compiling agency
- Department of Law
- Text status
- Source receipt
- Compiled text through
- Jan 15, 2026
- Register checked through
- July 29, 2026/Vol. XLVIII, Issue 30 (2026-07-29)
- Activity status
- No later Register activity identified in this check.
- Latest notice
- LAW-41-18-00021-A · Adopted rule · Jul 31, 2019
- Source snapshot
- Jun 6, 2026
(a)The arbitrator shall render a decision within 40 days from the commencement date which shall be in writing on a form prescribed by the administrator and approved by the Attorney General. The decision shall be dated and signed by the arbitrator. An electronic signature authorized by the arbitrator shall be deemed a valid signature.
(b)In his/her decision, the arbitrator shall determine whether the consumer qualifies for relief pursuant to GBL section 697-a. If the arbitrator finds that the consumer qualifies, (s)he shall award the specific remedies prescribed by the statute.
(c)The decision shall specify the monetary award where applicable. A calculation of the amount, in accordance with GBL section 697-a shall be included in the decision. The decision shall also award the prescribed filing fee to a successful consumer.
(d)The decision shall, where applicable, require that any action required by the supplier be completed within 30 days from the date the administrator notifies the supplier of the decision.
(e)The administrator shall review the decision for technical completeness and accuracy and advise the arbitrator of any suggested technical corrections, such as computational, typographical or other minor corrections. Such changes shall be made only with the consent of the arbitrator.
(f)After review, the administrator shall, within 45 days of the commencement date, mail a copy of the final decision to both parties, the arbitrator, and the Attorney General. The date of mailing to the parties shall be date-stamped by the administrator on the decision as the date of issuance.
(g)Failure to mail the decision to the parties within the specified time period or failure to hold the hearing within the prescribed time shall not invalidate the decision.
(h)The arbitrator’s decision is binding on both parties and is final, subject only to judicial review pursuant to CPLR, article 75. The decision shall include a statement to this effect.