New York regulations

Title 9 Part 5121

Executive Department

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9 sections

Compiled text through Nov 15, 2021Register checked through July 29, 2026/Vol. XLVIII, Issue 30 (2026-07-29)

All 9 displayed sections in this Part carry the same compiled date. Status and warnings stay on each section.

9 NYCRR 5121.1 - Closed circuit television system; surveillance department control; surveillance department restrictions

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Executive Department
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(a)Each video lottery gaming agent shall install and/or permit the installation of, in such agent’s video lottery gaming facility, a closed circuit television (CCTV) system according to specifications approved and issued by the commission, and shall provide unfettered access to the system or the system’s signal by the commission. Separate secure space, with adequate heating, ventilation, air-conditioning and lighting shall be provided by the video lottery gaming agent to house necessary surveillance consoles and other monitoring equipment as well as related staff. Each video lottery gaming agent, and each member of such agent’s surveillance department, shall timely comply with all requests from the commission.
(b)Entrances to the closed circuit television monitoring rooms shall not be visible from the public areas of a video lottery gaming facility.
(c)For a facility equipped with a camera console, the security department shall only be permitted to view the feed from cameras in food and beverage areas or other areas located outside a building in which the gaming floor is located. Notwithstanding the foregoing, the security department may have access to a limited view of the gaming floor if such view is approved in writing by the commission’s internal audit unit.
(d)Each video lottery gaming agent shall have a surveillance department manager and a security department manager on duty at the video lottery gaming facility at all times.

9 NYCRR 5121.2 - Emergency procedures

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Executive Department
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Before a video lottery gaming agent has operated a video lottery gaming facility for 90 days, the video lottery gaming agent shall submit to the commission, the State law enforcement agency, local police department, and the local fire department, an emergency action plan for the response to, and management of, fire and medical emergencies and natural disasters in all areas of the video lottery gaming facility and related enterprises. Such plan shall include procedures for notification of the State law enforcement agency, local police department, the local fire department or emergency medical personnel, or both, and procedures for expedited and unimpeded access of the personnel into all areas of the video lottery gaming facility or related enterprise in the event of a fire, medical, or other emergency. Such plan shall also include an inspection schedule allowing the New York Department of State, State law enforcement agency, local police department and local fire department personnel to inspect all areas of the video lottery gaming facility and related enterprises for compliance with applicable fire and emergency laws, codes and ordinances.

9 NYCRR 5121.3 - Credit; banking services at the video lottery gaming facility

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Executive Department
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(a)The video lottery gaming agent may place a duly authorized automated teller machine (ATM) within a video lottery gaming facility at a location approved by the commission.
(b)A video lottery gaming agent may offer check cashing services or provide cash to a player in exchange for a valid charge or cash advance against a recognized credit card account or recognized debit card account only if the agent has developed internal control procedures detailing the conditions and circumstances under which such practice will be allowed, and has provided copies of such internal control procedures to the commission no later than 30 days prior to the offering of cashing services.
(c)Nothing in these regulations shall prohibit the sale of dining and other non-gaming patron amenities through the use of a commercially available credit, debit or charge card, nor shall a video lottery gaming agent be prohibited from entering into a contract with a person licensed under the State Banking Law to cash checks or otherwise provide banking services within the State.

9 NYCRR 5121.4 - Cashiers’ cage, satellite cages; standards

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Executive Department
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Nov 15, 2021
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(a)Each video lottery gaming facility shall have on or immediately adjacent to the gaming floor a physical structure known as a cashiers’ cage (cage) to house the cashiers and to serve as the central location in the video lottery gaming facility for the following:
(1)the custody of the cage inventory comprising currency and forms, documents, and records normally associated with the operation of a cage;
(2)the receipt, distribution, and redemption of vouchers in conformity with these regulations; and
(3)such other functions normally associated with the operation of a cashiers’ cage.
(b)The cage shall be designed and constructed to provide maximum security for the materials housed therein and the activities performed therein. Such design and construction shall be, at a minimum, as effective as the following:
(1)manually triggered silent alarm systems for the cage, the ancillary office space of the cage and any related video lottery gaming facility vault, which systems shall be connected directly to the monitoring rooms of the closed circuit television system and the video lottery gaming security department office;
(2)double door entry and exit system that will not permit a person to pass through the second door until the first door is securely locked; and
(i)the first door of the double door entry and exit system adjacent to the video lottery gaming floor shall be controlled. The second door of the double door entry and exit system shall be controlled;
(ii)the double door entry and exit system shall have closed circuit television coverage that shall be monitored during all hours of operation by the video lottery gaming surveillance department;
(iii)any entrance to the cage that is not a double door entry and exit system shall be an alarmed emergency exit door only;
(3)the video lottery gaming facility shall identify in such facility’s internal control procedures which department will be responsible for controlling these points of access and shall include procedures for managing the security of these points of access.
(c)Each video lottery gaming facility may also have one or more “satellite cages” separate and apart from the cashiers’ cage, but adjacent to areas of video lottery gaming operation, established to maximize security, efficient operations, or player convenience and comfort and designed and constructed in accordance with these regulations. Subject to commission approval, a satellite cage may perform any or all of the functions of the cashiers’ cage. The functions that are conducted in a satellite cage shall be subject to the applicable accounting controls set forth in these regulations.
(d)Each video lottery gaming agent shall file with the commission the names of all persons having control of the entrance to the cage, any satellite cages, and vaults, as well as all persons able to operate alarm systems for the cage, any satellite cages and vaults.
(e)Whenever the commission or the internal controls of a video lottery gaming agent require or authorize documents to be transported from the cashiers’ cage to a satellite cage or from a satellite cage to the cashiers’ cage or another satellite cage, the video lottery gaming agent shall, unless the commission or internal control provides otherwise, transport the documents through the use of a video lottery gaming security department representative.
(f)Notwithstanding any other provision of the regulations to the contrary, any video lottery gaming agent that operates two or more video lottery gaming areas within the facility that are physically connected in a manner deemed appropriate by the commission may, with the prior written approval of the commission, operate a single cashiers’ cage in one of those video lottery gaming areas to serve as the central location for the functions set forth in subdivision (a) of this section for all of the video lottery gaming areas; provided, however, that the video lottery gaming agent shall be required to operate such satellite cages in each video lottery gaming area as the commission may deem necessary.

9 NYCRR 5121.5 - Accounting controls for the cashiers’ cage, satellite cages

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Executive Department
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Nov 15, 2021
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(a)The assets for which the general cashiers are responsible shall be maintained on an imprest basis. The imprest balance of each general cashiers’ bank will be identical and such balance will be the same at the end of the shift as it is at the beginning of the next shift.
(b)At the opening of every shift, in addition to the imprest funds normally maintained by the general cashiers, the video lottery gaming agent shall have on hand in the cage or readily available thereto, a reserve cash bankroll in a minimum amount approved in writing by the commission.
(c)The cashiers’ cage and any satellite cage shall be physically segregated by personnel and function as follows:
(1)General cashiers shall operate with individual imprest inventories of cash and such cashiers functions shall include, but are not limited to, the following:
(i)receive cash, vouchers, cash equivalents, complimentary gifts;
(ii)receive reserve cash cashiers documentation with signatures thereon, required to be prepared for the effective segregation of functions in the cashiers’ cage;
(iii)prepare forms for the completion of payments for video lottery gaming prizes.
(2)Reserve cash (main bank) cashiers functions shall include, but are not limited to, the following:
(i)receive cash, vouchers, and cash equivalents from general cashiers in exchange for cash;
(ii)receive cash from the count room;
(iii)prepare the overall cage reconciliation and accounting records;
(iv)prepare the daily bank deposit for cash;
(v)receive from general cashiers, documentation with signatures thereon, required to be prepared for the effective segregation of functions in the cashiers’ cage;
(vi)be responsible for the reserve cash bankroll;
(vii)receive unsecured currency from accounting department representatives.
(d)Signatures and employee license numbers of those attesting to the accuracy of the information contained on the cashiers’ count sheet shall be, at a minimum, of the following cashiers after preparation of the cashiers’ count sheet:
(1)the general cashiers assigned to the incoming and outgoing shifts; and
(2)the reserve cash cashiers assigned to the incoming and outgoing shifts;
(e)At the end of each gaming day, at a minimum, a copy of the cashiers’ count sheets and related documentation shall be forwarded to the accounting department for agreement of opening and closing inventories, agreement of amounts thereon to other forms, records, and documents required by these regulations.

9 NYCRR 5121.6 - Count room; characteristics

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Executive Department
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Nov 15, 2021
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July 29, 2026/Vol. XLVIII, Issue 30 (2026-07-29)
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(a)The video lottery gaming facility shall have, adjacent to the cashiers’ cage a room, an area to be known as the “count room,” specifically designated, designed and used exclusively for counting unverified cash.
(b)The count room shall be designed and constructed to provide maximum security for the materials housed therein and for the activities conducted therein. The video lottery gaming agent shall design and construct a count room with, at a minimum, the following security measures:
(1)a metal door or door of other construction approved by the commission installed on each entrance and exit;
(2)each entrance and exit door shall be equipped with:
(i)two separately keyed locks; and
(ii)an alarm device, approved in writing by the commission, that audibly signals the surveillance department and the security department whenever a door to the count room is opened;
(3)each lock required by subparagraph (2)(i) of this subdivision shall be controlled by a key that is different from:
(i)the key to the other lock on that door;
(ii)the keys to the locks securing the contents of each drop box;
(4)the key to one of the locks required by subparagraph (2)(i) of this subdivision shall be maintained and controlled by the security department in a secure area within the security department, access to which may be gained only by a security department supervisor, and the key to the other lock shall be maintained and controlled by the video lottery gaming department; and
(5)the security department shall establish an internal control procedure approved in writing by the commission regarding the signing-out of all keys removed from the security department.
(c)Located within the count room shall be:
(1)a table constructed of clear glass or similarly clear material used for the emptying, counting, and recording of the contents of drop boxes that shall be known as the “count table”;
(2)closed circuit television cameras and microphone wired to the surveillance department capable of, but not limited to, the following:
(i)effective and detailed audio-video and/or digital monitoring and recording of the entire count process; and
(ii)effective, detailed video or digital monitoring and recording of the interior of the count room, including storage cabinets or trolleys used to store bill acceptor drop boxes; and
(iii)no disposal containers or such shall be allowed at any time in the room.

9 NYCRR 5121.7 - Drop boxes, transportation to and from video lottery terminals; storage

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Executive Department
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Nov 15, 2021
Register checked through
July 29, 2026/Vol. XLVIII, Issue 30 (2026-07-29)
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(a)Each video lottery gaming agent shall place on file with the commission a schedule setting forth the specific times at which the drop boxes will be brought to or removed from the bill acceptors in video lottery terminals. Each video lottery gaming agent shall also maintain and make available to the commission upon request, the names and employee license numbers of all employees participating in the transportation of such drop boxes. If the commission requires that a commission representative be present for transportation of drop boxes, no drop box shall be brought to or removed from any video lottery terminal or removed from any bill acceptor at other than the time specified in such schedule except with the express written approval of the commission. Notwithstanding the foregoing, the video lottery gaming agent may develop and utilize a plan for removing the drop boxes from the terminals under exigent circumstances. If a video lottery gaming agent alters procedures for removing drop boxes due to unforeseen exigent circumstances, the video lottery gaming agent must timely notify the commission of the reasons for the change in procedures and the details of how the drop boxes were removed.
(b)Except as otherwise provided in paragraph (3) of this subdivision, all drop boxes removed from video lottery terminals shall be transported directly to and secured in the count room by at least one video lottery gaming security department member.
(1)Upon the removal of a drop box from a video lottery terminal, such drop box shall be immediately placed in an enclosed trolley that is secured by two separately keyed locks. The key to one lock shall be maintained and controlled by a video lottery gaming department member. The key to the second lock shall be maintained and controlled by the video lottery gaming security department in a secure location. Access to the video lottery gaming security department’s key shall be limited to supervisors in that department and shall be controlled, at a minimum, by a sign-out and sign-in procedure approved in writing by the commission. The video lottery gaming security department key shall be returned to such key’s secure location immediately upon the completion of the collection and transportation of the drop boxes.
(2)Prior to the movement of any trolley containing drop boxes from the video lottery gaming floor, a video lottery gaming supervisor shall verify in writing that the number of drop boxes being removed from the gaming area equals the number of drop boxes that have been loaded on the trolley, and that the lock controlled by the video lottery gaming security department has been activated. If a trolley is being transported from the gaming floor to the count room, a video lottery gaming supervisor shall also verify that the gaming department lock on the trolley has been activated.
(3)A drop box being replaced by an emergency drop box shall be transported directly to and secured in the count room by at least one video lottery gaming security department member and one video lottery gaming supervisor, and the use of a trolley shall not be required.
(c)Except as provided in subdivision (d) of this section, all drop boxes not attached to a video lottery terminal, including emergency drop boxes that are not actively in use, shall be stored in the count room or other secure area outside the count room approved in writing by the commission, in an enclosed storage cabinet or trolley and secured in such cabinet or trolley by a separately keyed, double locking system. The key to one lock shall be maintained and controlled by the video lottery gaming security department and the key to the second lock shall be maintained and controlled by a video lottery gaming department employee. Access to the video lottery gaming security department’s key shall be limited to a supervisor of that department.
(d)Notwithstanding subdivision (c) of this section, the supervisor of the video lottery gaming security department may, immediately prior to the commencement of the count process, issue the key to the storage cabinet or trolley to a count room supervisor for the purpose of gaining access to the drop boxes to be counted. Any key removed from the video lottery gaming security department shall be returned immediately following the conclusion of the count of the drop boxes and the return of any empty emergency drop boxes to their respective storage cabinet or trolley. The video lottery gaming security department shall establish a sign-out and sign-in procedure approved in writing by the commission for all such keys removed. Each video lottery gaming agent that permits the video lottery gaming security department key to be issued to a count room supervisor shall submit for review and written approval internal control procedures governing the control over the key when the count team takes a break.

9 NYCRR 5121.8 - Opening, counting and recording of drop box contents

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Executive Department
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Compiled text through
Nov 15, 2021
Register checked through
July 29, 2026/Vol. XLVIII, Issue 30 (2026-07-29)
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Jun 6, 2026
(a)The contents of the drop boxes shall be counted and recorded in the count room in conformity with this section unless the commission has expressly approved in writing an alternative plan submitted by the video lottery gaming agent. Under no circumstances shall the video lottery gaming agent conduct counting and recording of the drop box contents in a manner that does not comply with the one set forth in these regulations or one that has been expressly approved in writing by the commission.
(b)The video lottery gaming agent shall place on file with the commission the specific times during which the drop boxes are to be removed from video lottery terminals and the specific times during which the contents of the drop boxes are to be counted and recorded. Drop boxes shall be removed from video lottery terminals and be counted and recorded with sufficient frequency to allow daily electronic funds transfers of all money owed to the commission and the State, including tax and other withholdings, as applicable.
(c)The opening, counting, and recording of the contents of drop boxes shall be performed in the presence of a count room supervisor. To gain entrance to the count room, an employee shall present a video lottery gaming credential with photograph.
(d)All persons present in the count room during the counting process shall wear a full-length short-sleeve (mid-forearm), one-piece pocket-less outer garment with openings only for the arms, feet, and neck, unless another type of garment is approved in writing by the commission.
(e)No person present shall:
(1)carry a pocketbook or other container unless it is transparent; or
(2)remove his or her hands from or return them to a position on or above the count table unless both the backs and palms of his or her hands are first held straight out and exposed to the view of other members of the count team and the closed circuit television camera.
(f)Immediately prior to the commencement of the count:
(1)the doors to the count room shall be securely locked;
(2)a count team member shall notify a person assigned to the surveillance department closed circuit television monitoring room that the count is about to begin, after which such person shall make an audio-video and/or digital recording, with the time and date inserted thereon, of the entire counting process, which recording shall be retained by the surveillance department for at least 21 days from the date of recordation unless otherwise directed in writing by the commission; and
(3)the count room supervisor, or his or her supervisor, shall record, in writing, the name and employee license number of each person who shall participate in the counting process and whether each such individual is scheduled to:
(i)be present in the count room during the entire counting process;
(ii)enter the count room during the counting process; or
(iii)leave the count room prior to the conclusion of the counting process.
(g)No person shall be permitted to enter or leave the count room during the counting process, except in an emergency, unless such person’s name is on the written notice required by paragraph (f)(3) of this section.
(1)If the video lottery gaming agent permits a member of the count team to enter or leave the count room during the counting process, any employee remaining in the count room shall be required to display his or her hands in accordance with subdivision (e) of this section and to step away from the count table until the count team member has entered or left the count room.
(2)The counting and recording process shall be discontinued whenever less than three count team members are present in the count room.
(3)Once the counting process has been started, the count room supervisor shall be required to notify the surveillance department closed circuit television monitoring room whenever a count room door will be opened, prior to the opening of such door.
(h)Procedures and requirements for conducting the count shall be as follows:
(1)as each drop box is placed on the count table, one count team member shall orally announce, in a volume of voice to be heard by all persons present and to be recorded by the audio-video and/or digital recording device, the game, video lottery terminal number, and shift marked thereon for drop boxes;
(2)in full view of the closed circuit television cameras located in the count room, the contents of each drop box shall be emptied on the count table and either manually counted separately on the count table or counted on a currency counting machine that is located in a conspicuous location on, near or adjacent to the count table;
(3)immediately after the contents of a drop box are emptied onto the count table, the inside of the drop box shall be held up to the full view of a closed circuit television camera and shall be shown to a second employee to assure that all contents of the drop box have been removed. The drop box shall then be locked and placed in the storage area for drop boxes approved in writing by the commission;
(4)the contents of each drop box shall be segregated by a count team member into separate stacks on the count table by each denomination of currency by type, record or document, except that the commission may permit the utilization of a machine to sort currency automatically by denomination;
(5)each denomination of currency shall be counted separately by one count team member who shall place individual bills of the same denomination on the count table in full view of a closed circuit television camera, after which the currency shall be counted by a second count team member who shall be unaware of the result of the original count and who, after completing this second count, shall confirm the accuracy of the total, either orally or in writing, with that reached by the first count team member, except that the commission may permit the video lottery gaming agent to perform aggregate counts by denomination of all currency collected in substitution of the second count by drop box, if the commission is satisfied that the original counts are being performed automatically by a machine that counts and automatically records the amount of currency, and that the accuracy of the machine has been suitably tested and proven. The commission may permit the utilization of currency counting machines if prior to the start of the first use of the counting machine each gaming day, except for subparagraphs (i) and (ii) of this paragraph, the count room supervisor shall:
(i)verify that the counting machine has a zero balance on such machine’s terminal unit display panel and has a receipt printed that denotes “-0- cash on hand” and “-0- notes in machine,” or some other means to indicate that the machine has been cleared of all currency;
(ii)visually check the counting machine to be sure there are no bills remaining in the various compartments of the machine;
(iii)supervise a count team member who shall randomly select a drop box and place the entire contents of that drop box into the first counting machine, which shall count the currency by denomination and produce a print out of the total amount of currency by denomination. Any soiled or off-sorted bills shall be re-fed into the machine and manual adjustments shall be made to the total. The total as recorded on the counting machine and any adjustments made thereto shall not be revealed to anyone until the final verification process is completed;
(iv)supervise a second count team member, independent of the team member performing the initial count by machine, who shall manually count and summarize the currency from each drop box counted in accordance with subparagraph (iii) of this paragraph. This total shall be posted and maintained separately from the total posted in subparagraph (iii) of this paragraph and shall not be revealed to anyone until the final verification process is completed;
(v)supervise the second count team member’s passing of the currency to a count team member, who shall be unaware of the results of the manual count. The count team member shall count the contents of that drop box counted in subparagraph (iii) of this paragraph using a second counting machine. Such machine shall produce a printout of the total amount of currency contained in the drop box. Any soiled or off-sorted bills shall be re-fed into the machine and manual adjustments shall be made to the total. The total as recorded on the counting machine and any adjustments thereto shall not be revealed to anyone until the final verification process is completed;
(vi)following the completion of the test procedures, compare the totals from the test receipts of both counting machines, as computed in subparagraphs (iii) and (v) of this paragraph, to the manual total computed in subparagraph (iv) of this paragraph. If the three totals compared above are in agreement, the count room supervisor shall sign and date and record his or her employee license number on his or her test receipts and forward such receipts to the accounting department at the end of the count process;
(vii)if the three totals do not agree, appropriate repairs shall be made to the counting machine and the procedures in subparagraphs (i) through (vi) of this paragraph shall be repeated until all totals are in agreement. The counting machine shall not be used until these totals are in agreement;
(6)as the contents of each drop box are counted, a count team member shall manually record or cause a computer system to record, in a manner approved in writing by the commission, the following information on the master game report or other supporting documentation by video lottery terminal identification number:
(i)the amount of each denomination of currency counted;
(ii)the amount of all denominations of currency counted;
(iii)the gaming date of the items being recorded and the date the master gaming report is being prepared or generated;
(7)after the contents of each drop box are counted and recorded, a member of the count team shall manually record or cause the computer to record on the master game report, by game, the total amount of currency together with such additional information as may be required on the master game report by the commission or the video lottery gaming agent.
(8)notwithstanding any inconsistent requirements in paragraphs (1) through (7) of this subdivision, if the video lottery gaming agent’s system of internal controls provides for the count team functions to be comprised only of counting and recording currency, the video lottery gaming agent’s accounting department employees shall perform all other counting, recording and comparing duties required by this section;
(9)after preparation of the master game report, the count team members performing the banking functions and the count room supervisor shall sign and record their employee license number on the reports attesting to the accuracy of the information recorded thereon. All other count team members shall either sign and record their employee license number on the master game report or such other document as approved in writing by the commission as evidence of their participation in the counting of the drop boxes. Any person who, in accordance with subdivision (f) of this section, is scheduled to leave the count room prior to the completion of the entire count process, shall also sign and record such person’s employee license number and shall record the time that such person exited the count room. Any person who enters or leaves the count room due to an emergency shall sign and record their name, employee license number, and time of the entry or exit on the master game report, or such other document as approved in writing by the commission, except that, if the person exiting the count room is unable to sign the document due to the nature of the emergency, the count room supervisor shall record the person’s name, employee license number, the time of exit and a notation describing the emergency on the document.
(i)After the contents of all drop boxes have been counted:
(1)All cash shall be presented in the count room by a count team member to a main bank cashier or cage supervisor who, prior to having access to the information recorded on the master game report and in the presence of a count team member shall recount, either manually or mechanically, the cash presented and attest by signature and employee license number on the master game report the amounts of cash counted, after which the employee shall sign the report evidencing such employee’s presence during the count and the fact that both the cashier or cage supervisor and the count team have agreed on the total amounts of cash counted. The video lottery gaming agent may, if approved in writing by the commission, present the main bank cashier or cage supervisor with the cash obtained from the count of the drop boxes either:
(i)at the same time, in which event the cash shall be presented immediately after both counts have been concluded; provided, however, that the video lottery gaming agent shall set forth in such agent’s system of internal controls the procedures for segregating and securing the cash from the first count that is concluded until presented to the main bank cashier or cage supervisor after the conclusion of the second count; or
(ii)separately, in which event the cash from each count shall be presented immediately after the conclusion of the count; provided, however, that if the cash from the first count that is concluded is presented while the second count is in progress:
(a)there shall be no cash in the count room removed from an opened box that has not already been counted at least once; and;
(b)all count room employees shall be required to step away from the count table until the presentation is completed and the cash and promotional coupons from the first count are removed from the count room.
(2)The master game report, after signing, shall be transported directly to the accounting department and shall not be available to any cashiers’ cage personnel.
(j)In addition to the procedures for conducting the count by the count team set forth under paragraphs (h)(4), (5) and (6) of this section, and the procedures for conducting the recount by a main bank cashier or cage supervisor set forth under subparagraph (i)(1)(i) of this section, in the event of a variance attributable to intermixed denominations of cash, an adjustment shall be made to the master game report reflecting the amount and source (identified to a video lottery terminal) of such variance.
(k)The originals and copies of the master game report shall, on a daily basis, in the accounting department be:
(1)compared for agreement with each other, on a test basis if the originals are received from the count room, by persons with no recording responsibilities and, if applicable, to triplicates or stored data;
(2)reviewed for the appropriate number and propriety of signatures on a test basis;
(3)accounted for by series numbers, if applicable;
(4)tested for proper calculation, summarization, and recording;
(5)subsequently recorded; and
(6)maintained and controlled by the accounting department as a permanent accounting record.

9 NYCRR 5121.9 - Delivery station specifications

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Dates and status
Compiling agency
Executive Department
Text status
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Compiled text through
Nov 15, 2021
Register checked through
July 29, 2026/Vol. XLVIII, Issue 30 (2026-07-29)
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Source snapshot
Jun 6, 2026
(a)The video lottery gaming agent shall provide a secure structure for all of the following purposes:
(1)armored car cash deliveries;
(2)armored car cash pickups; and
(3)the delivery and pickup of other valuables as may be needed from time to time.
(b)The structure shall be designated the "secured delivery station" and shall be covertly surveilled and monitored during all hours of operation. One-on-one continuous surveillance shall be conducted when deliveries and pickups are made.
(c)A secured delivery station shall comply with all the following provisions:
(1)be located out of the general view of patrons, non-surveillance employees, and non-security employees;
(2)have a garage door that is electronically controlled from the surveillance room; and
(3)have a secure room between the secured delivery station and the gaming facility. The room shall have secure doors with bulletproof glass that are programmed so that both doors cannot be open at the same time, and neither door can open unless the garage door to the secured delivery station is closed and secured;
(4)have color cameras and monitors that are in compliance with the specifications for surveillance equipment in these regulations and that survey and monitor activities in all of the following areas:
(i)the secured delivery station;
(ii)the secured room immediately adjacent to the secured delivery station;
(iii)the area outside the garage door to the secured delivery station; and
(iv)the area inside the gaming facility.
(d)Surveillance personnel shall advise security officers and other video lottery gaming agent personnel in advance of deliveries and pick-ups so the officers and personnel can provide foot escorts to and from secured areas within the video lottery gaming facility. Delivery personnel who are not duly licensed and authorized video lottery gaming agent employees shall not be allowed to enter the secured areas, or restricted areas of the video lottery gaming facility without an escort.

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