New York Codes, Rules and Regulations (NYCRR)
Title 16 Part 12
Department of Public Service
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Source version current through Feb 28, 2023
All 15 displayed sections in this Part carry the same compiled date. Status and warnings stay on each section.
16 NYCRR 12.0 - Applicability of Part 12 complaint procedures
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16 NYCRR 12.1 - Complaints and questions
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16 NYCRR 12.2 - Complaint files
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16 NYCRR 12.3 - Continuation of service while a complaint is at the commission
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16 NYCRR 12.4 - Initial decision on complaint
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16 NYCRR 12.5 - Requests for informal hearing or review
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16 NYCRR 12.6 - Description of informal hearings and reviews
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16 NYCRR 12.7 - Rights of parties
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16 NYCRR 12.8 - Powers and duties of hearing officers and reviewers
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16 NYCRR 12.9 - Hearing postponement
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16 NYCRR 12.10 - Failure to appear
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16 NYCRR 12.11 - Settlement agreement
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16 NYCRR 12.12 - Informal hearing or review decision
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16 NYCRR 12.13 - Appeals to the commission
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16 NYCRR 12.14 - Commission determination
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